Refund policy
Refund & Return Policy
We want you to love your RLAVIAN products. If you're not satisfied, here's how we can help:
Returns: We accept return requests within 14 days of receiving your order. Products must be undamaged, unworn, and unused with tags attached.
Damaged or Defective Items: Claims must be submitted within 5 days of receiving the item, with photos as proof. We will arrange a replacement or full refund.
How to Request a Return: Contact us at rlavian171@gmail.com with your order number and photos. We respond within 7 business days.
Refunds are processed back to your original payment method once the return is approved.